Frequently Asked Questions:
If you don’t see your question listed, please give us a shout!
Call or text: (502) 888-0050
E-mail: info@whodunnitky.com
Reservations
Are reservations required?
Yes — advance, pre-paid reservations are required. Last-minute booking may be accommodated on a case-by-case basis: please call to inquire.
You can reserve online or by phone. When you make your reservation, please let us know if you have any special requirements (e.g., wheelchair access or dietary concerns). Please also let us know if you are joining a party reserved under another name, and if you are celebrating anything (for example, a birthday or anniversary).
Need more info? Just call: (502) 888-0050.
When should I make my reservations?
Online ticket sales usually close the evening before a performance. If you are trying to reserve closer to show time, please call us at (502) 888-0050: we are happy to accommodate late reservations when possible.
Ideally, we recommend that you make reservations at least two weeks in advance, as shows tend to sell out — and for large groups, the sooner the better. A deposit may be required for groups of 10 or more.
What if the show I want to attend is sold out?
Shows fill up quickly: it’s always best to reserve early, and to have backup choices for performance dates.
If you need tickets for a particular night and a show is sold out, please call us at (502) 888-0050 and request to be put on a waiting list. We will notify you by phone if tickets become available. Please keep an eye on your phone! If we are unable to reach you, the opportunity will pass to the next person on the waiting list.
How is seating determined?
Usually, seating is assigned on a first-reserved first-served basis, although it may depend on the type of ticket you purchased. Some tables are set aside for season ticket holders, who can generally pick their preferred seats.
We also have a limited number of private tables for standard ticket holders. Shared table ticket holders will be seated at a larger, communal table with up to five other guests.
If you want a table in a specific area and/or a private table, it’s best to reserve as early as possible!
Ticket Sales
How much does it cost to attend?
That depends on the type of ticket you purchase. The current standard ticket price for dinner shows is $62 per person, all-inclusive. Discounts are available for early birds and parties of 6 or more. Season ticket holders receive a 9% discount!
What are the different types of ticket I can purchase?
In addition to our standard tickets and season tickets, WhoDunnit has recently introduced new, discounted tickets for early bird reservations, shared tables, and larger parties. You can learn more about these discounts on our Ticketing page.
What is included in the price of my ticket?
The ticket prices we display are all-inclusive*, meaning the price you see is the total you pay, whether you choose to purchase tickets online or by phone.
All of our ticket prices include our show, a three-course dinner (with coffee, tea, soda, or water), taxes, fees, and 18% gratuity for your server. You are welcome to leave additional gratuity for excellent service.
Tips or donations to WhoDunnit are also welcome, and greatly appreciated! These are not included in the cost of your ticket. You can donate in person at the show, or anytime by clicking here.
* NOTE: Additional purchases such as alcoholic beverages and appetizers are NOT included, but may be ordered separately from your server at cost. Parking is also not included, although free parking is available near both Bristol locations.
Does it cost less to book over the phone?
No. There are no additional fees to book online, nor any benefit to booking over the phone.
All of our reservations are made online, directly from the show’s informational page. Please visit our Coming Attractions page for a list of our upcoming shows.
If you call us to book your ticket, we will still be entering the information into the online form for you. We strongly recommend that you make the reservations online yourself, so that you can make sure everything is exactly the way you want it!
When do tickets go on sale?
Ticket sales for WhoDunnit shows usually open at least one month in advance of the first performance.
WhoDunnit insiders are always the first to know when ticket sales go live! Just e-mail us at info@whodunnitky.com to be added to our mailing list.
Are ticket purchases refundable?
Just as with all other live theatres, your WhoDunnit reservation purchases should be considered final and generally nonrefundable.
However, depending on availability, we will try to accommodate requests to change your tickets to another performance date. Such requests must be made by noon (12 PM) two calendar days before the show for which your tickets are currently valid or the show you’d now like to attend (whichever comes first).
Because we sometimes have sold-out shows, if there is a waiting list for the night of your original reservation, we may also be able to re-sell your reservations at your request. If we are able to do so, any outstanding ticket purchases will be refunded.* Please be aware, however, that such a request is final: you won’t be able to reclaim your tickets for that night.
* Only the ticket price will be refunded. Any additional donations made at the time of purchase may not be refunded.
Can I purchase a gift certificate?
Yes! You can purchase gift certificates online here, or by calling us at (502) 888-0050.
Gift certificates are sold by the ticket, which are $62 each*. You can purchase as many as you’d like! They are good for standard admission (with private table seating) to any public performance of any of our four regular season shows at either Bristol location. Each ticket includes the show, three-course dinner, tax, fees, and gratuity.
A printed gift certificate will be mailed to the address you indicate for you or your recipient.
* Discounts do not apply to gift certificate purchases.
The Show
What is the dress code?
There are no requirements, but we recommend business casual.
How long does the show last?
Most are over by about 9:15 p.m.
What is the format?
The doors open at 6:30 (unless otherwise indicated). Beginning at 7:00 p.m., the mystery is presented in three or four acts, with the three courses of your meal (salad, main course, dessert) served in between the acts (for example: salad, scene 1, main course, scene 2, etc.). While you’re eating, the actors in character will mingle with the audience, allowing you to ask them questions and get extra clues. However, all of our mysteries can be solved with the clues presented in the staged portion alone.
Are these shows appropriate for children? What is the approximate rating?
WhoDunnit prides itself on being able to offer top-quality mystery entertainment without resorting to the type of off-color and risqué programming that passes for murder mysteries elsewhere. Our shows are generally in the range of PG-13, and your children are welcome. However, murder itself is an “adult” topic, and adult motivations are involved. It would be unrealistic to portray a murder with language and behavior only used by the nicest of people. Parents are advised to consider that, along with your child’s attention span. In general, if you are comfortable with letting your children watch prime-time TV shows such as Law & Order and Mystery!, then you should have no qualms about bringing them to WhoDunnit.
Any hints on solving the mystery?
Sure. As Noe the Butler says in WhoDunnit’s The Twelve Murders of Christmas, “No crime is perfect, and what goes around comes around.” Killers make mistakes, and our killers generally slip up by revealing something that only the killer could know. Watch and listen for that. Also watch out for visual clues, and for one alibi that isn’t quite as good as the others. And here’s another hint, off the record: If you honestly don’t have a clue who dunnit, write a funny answer on your solution card. There’s a prize for the most creative answer as well as the most completely correct one.