WhoDunnit’s Privacy Policy

Last updated 21 August 2025 

The short version:
WhoDunnit respects your privacy.

When you reserve for one of our shows, WhoDunnit collects personal information as required by your credit card issuer and as needed by our ticketing or payment processing service(s) to process your reservation. Usually, this includes first and last name, e-mail address, mailing address, and phone number.

We also collect names and e-mail addresses when you request information directly from us or when you sign our guest book. We occasionally use these to send out e-mails about upcoming shows and announcements. However, recipients may opt out of promotional e-mails at any time by simply clicking the “Unsubscribe” button at the bottom of the message, or by replying to the e-mail and putting “Unsubscribe” in the subject line.

WhoDunnit does not share, sell, or disclose any personal information to any third parties outside of our organization and our service providers.

WhoDunnit does not employ the use of cookies on our website (although our service providers may employ cookies when you interact with their services).

To contact WhoDunnit Murder Mystery Theater, e-mail info@whodunnitky.com, phone us at (502) 888-0050, or message us on Facebook or Instagram.

You may view the full, legal text of our Privacy Policy by expanding the sections, below:
For the purposes of this Privacy Policy:

  • WhoDunnit (referred to as either “WhoDunnit”, “we”, “us”, or “our” in this agreement) refers to WhoDunnit, Inc., P.O. Box 221407, Louisville, KY 40252.
  • Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.
  • Country refers to: United States (specifically, Kentucky).
  • Device means any device that can access the service such as a computer, a cellphone or a digital tablet.
  • Personal data is any information that relates to an identified or identifiable individual.
  • Service refers to services rendered by WhoDunnit, including operating our website.
  • Service provider means any natural or legal person who processes the data on behalf of WhoDunnit. It refers to third-party companies or individuals employed by WhoDunnit to facilitate the service, to provide the service on behalf of WhoDunnit, to perform services related to the service, or to assist WhoDunnit in analyzing how the service is used.
  • Usage data refers to data collected automatically, either generated by the use of a service or from the service infrastructure itself (for example, the duration of a page visit).
  • Website refers to WhoDunnit KY, accessible from https://www.whodunnitky.com.
  • You means the individual accessing or using the service, or WhoDunnit, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.
Types of data collected

Personal data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • First and last name
  • Email address
  • Phone number
  • Address (street address, city, state/province, ZIP/postal code, country)
  • Card payment information
  • Dietary preferences

Voluntary disclosures

When you attend our shows, you are encouraged (but not required) to submit optional data in the form of entries to our guest book, “solution cards,” and/or follow-up virtual survey forms. This may include elements of personal data and/or contact information as well as your feedback and opinions.

Usage data

WhoDunnit does not collect usage data from your use of our service. However, third-party service providers (such as our ticketing platform) may collect this data in the course of rending our service to you.*

Tracking technologies and cookies

WhoDunnit does not employ the use of cookies or similar tracking technologies on our website. However, third-party service providers (such as our ticketing platform) may use cookies in the course of rending our service to you.* Such tracking technologies may include beacons, tags, and scripts to collect and track information and to improve and analyze the service.

* We strongly encourage you to review the Privacy Policy of our third-party service providers for more information on their collection and use of your data, as well as their use of tracking technology.

Use of your personal data 

WhoDunnit (and/or our service providers, acting on behalf of WhoDunnit) may use personal data for the following purposes:

  • To provide, maintain, and improve our service.
  • For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items or services you have purchased, or of any other contract with us through the service.
  • To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, regarding updates or informative communications related to the functionalities, products or contracted services, including security updates, when necessary or reasonable for their implementation.
  • To provide you with news, special offers and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or inquired about (unless you have opted not to receive such information). You may unsubscribe from these mailings at any time.
  • To attend manage your requests to us.
  • We may use your information for other purposes, such as determining the effectiveness of our promotional campaigns and to evaluate and improve our service, products, services, marketing and your experience

WhoDunnit does not share, disclose, or sell your personal information to any third-parties outside of our organization and/or service providers, except as required by law (or with your express consent).

Law enforcement

Under certain circumstances, WhoDunnit may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

WhoDunnit may disclose your personal data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of WhoDunnit
  • Prevent or investigate possible wrongdoing in connection with the service
  • Protect the personal safety of users of the service or the public
  • Protect against legal liability
Other purposes

In the course of providing the service, we may share your personal information with our service providers as necessary to monitor and analyze the use of our service, to render the service, or to contact you.

If we need to disclose your personal information for any other purpose, we will do so only with your express, written consent.

Children’s privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

In the unlikely event that we need to rely on consent as a legal basis for processing the information of a minor whose country requires consent from a parent, we may require a parent’s consent before we collect and use that information.

The security of your personal data is extremely important to us, and we take all reasonable and feasible measures to protect the information we collect and store

However, remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we are unable to guarantee its absolute security.

In the event that we become aware of any breach of privacy or security of your personal data, we will notify you in writing.

Links to other websites

Our service may contain widgets or links to other websites that are not operated by us and are not subject to WhoDunnit’s Privacy Policy or Terms of Service. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and Terms of Service of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

For your convenience, links to our current service providers’ Privacy Policies, Terms of Service, and/or data protection policies are provided below. WhoDunnit makes no claims that the information provided at these links is accurate or reflects any third party’s current policies.

Zeffy (our ticketing/donations platform)

GiveButter (used for e-mail campaigns)

PayPal (used for donation payment processing)

Clover (used for payment processing)

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

In the event of a significant update to our policies, we will let you know via email and/or a prominent notice on our service, prior to the change becoming effective, and will update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, you can contact us: